Privacy Policy

Last Updated: -[4/3/2025]

1. Introduction

Qingdao Kingter ("we," "us," or "our") operates qingdaokingter.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website or services. By accessing our site, you consent to these practices.

2. Information We Collect

2.1 Personal Data You Provide

  • Contact Details: Name, email, phone number, company name, job title.

  • Business Information: Tax ID, VAT number, business license (for wholesale verification).

  • Order Details: Billing/shipping addresses, payment methods, transaction history.

  • Communications: Emails, chat logs, customer support inquiries.

2.2 Data Collected Automatically

  • Device/Usage Data: IP address, browser type, operating system, pages visited, session duration (via cookies and analytics tools like Google Analytics).

  • Cookies: Essential (e.g., login sessions), functional (e.g., cart retention), and marketing cookies (e.g., Facebook Pixel).

2.3 Data from Third Parties

  • Payment Processors: PayPal, Stripe, or bank transfer confirmations (we do not store credit card details).

  • Business Verification Services: For wholesale account approvals.

3. How We Use Your Data

Purpose Legal Basis
Process orders & payments Contract fulfillment
Verify wholesale accounts Legitimate interest (fraud prevention)
Customer support Consent/legitimate interest
Marketing (e.g., newsletters) Consent (opt-in required)
Improve website performance Legitimate interest
Legal compliance (taxes, fraud) Legal obligation

4. Data Sharing & Disclosure

We do not sell your data. Limited sharing occurs with:

  • Shipping Partners (DHL, FedEx): Delivery coordination.

  • Payment Processors: To complete transactions.

  • Legal Authorities: If required by law (e.g., tax audits, court orders).

  • Service Providers: IT hosting, analytics (under strict confidentiality agreements).

5. International Data Transfers

  • Data may be transferred outside your country (e.g., to China for order processing).

  • We use Standard Contractual Clauses (SCCs) or other safeguards for EU/UK transfers.

6. Data Security

  • Encryption: SSL/TLS for all data transmissions.

  • Access Controls: Limited to authorized personnel.

  • Payment Security: PCI-DSS compliant processors (we never store raw card data).

7. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may:

  • Access or download your data.

  • Correct inaccurate information.

  • Delete your data (unless legally required to retain it).

  • Opt out of marketing emails (via unsubscribe link).

  • Withdraw consent (e.g., cookies).

To exercise rights, contact: [privacy@qingdaokingter.com]. We respond within 30 days.

8. Cookies & Tracking Technologies

  • Essential Cookies: Required for site functionality (e.g., login).

  • Analytics Cookies: Google Analytics (anonymous usage stats).

  • Marketing Cookies: Retargeting ads (opt-out via cookie banner).

Manage preferences via browser settings or our Cookie Consent Tool.

9. Children’s Privacy

Our site is not for users under 18. We do not knowingly collect children’s data.

10. Policy Updates

We may update this policy. Changes will be posted here with a new "Last Updated" date. Material changes will be notified via email.

11. Contact Us

For questions or data requests:

Key Compliance Notes:

  • GDPR (EU): Includes lawful bases for processing (Article 6) and SCCs for transfers.

  • CCPA (California): Adds "Do Not Sell My Data" link (if applicable).

  • China PIPL: Requires explicit consent for sensitive data.

Implementation:

  1. Add a cookie consent banner (e.g., CookieBot).

  2. Link this policy in your website footer and checkout page.

  3. For wholesale accounts, include a checkbox consent during registration.